Founded in 1995, Live Person is the leading provider of hosted solutions for managing online customer interactions. Our on-demand software enables companies to identify and proactively engage the right customer, using the right communication channel, at the right time.LivePerson's comprehensive software platform, Timpani, is a fully integrated multi-channel communication solution that facilitates real-time sales, customer service and marketing. Timpani delivers tools that support and manage all online customer interactions: chat, email and self-service/knowledgebase. By supplying a single agent desktop and unified customer history, Timpani enables companies to deliver a personalized and seamless service experience.More than 5,000 customers, including EarthLink, Microsoft, Hewlett Packard, Qwest and Verizon, have implemented LivePerson technology to increase sales, satisfaction and loyalty; reduce service costs; and improve agent productivity.

Corporate Website :

www.liveperson.com

Research from this company :

Bringing Humanity Back to the Web