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Considering CRM solutions? First understand CRM best practices

Sage SalesLogix

Before committing to a CRM purchase and implementation, it's good to know the experience of those who have already "been there, done that." It can save time and prevent costly missteps. Fortunately, now there is a best practices guide and ROI case study available to you. The Nucleus Research Guidebook Sage SalesLogix highlights the experiences of companies using Sage SalesLogix CRM solution and prescribes the best practices, missteps to avoid, and tips for fine-tuning the application to maximize its impact across the customer life cycle. A related case study shows how Mortgage Lenders of America used Sage SalesLogix CRM to increase sales productivity, resulting in more closed deals and revenue, and producing an ROI of 304% in three years. Now more than ever, businesses like yours are looking for the best value in their business solutions.

Tags : crm, customer relationship management, customer centric, customer-centric, customer service, service, retention, loyalty
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Published:  May 28, 2009
Length:  14
Type:  White Paper

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